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Top 5 Questions
Why a profile can be rejected ?
How much do I have to pay for registration?
Can I register on behalf of a relative or a friend?
What should I write in my profile description?
What should I do to add my photograph?

Frequently Asked Questions


Need help ?

Try to find out the answers of your questions in our FAQ guide. Here we have listed the most commonly asked questions and their answers. Just click on the links below to get the list of relevant questions and their answers under each category.
If you can not find the answer to your question in this FAQ guide, please do not hesitate to contact our customer care team.

 Getting Started / Registration
Can I register on behalf of a relative or a friend?
How much do I have to pay for registration?
How long does it take to register and create a profile?
Why a profile can be rejected?
How confidential is my profile?
What should I write in my profile description?
What is partner profile?
Back to FAQ Top
Can I register on behalf of a relative or a friend?

Yes you can.

In fact it is very common, number of profiles being registered by parents, siblings, relatives and friends. In the registration form you can specify your relationship with the person on whose behalf you're registering. All correspondence from interested prospects will be sent to the email address that you will specify in your registration form.
Back to Registration FAQ   |   Back to FAQ
How much do I have to pay for registration? 

Registration on site is FREE !
Back to Registration FAQ   |  Back to FAQ
How long does it take to register and create a profile?

Registration and basic profile creation can be completed with in 5 - 10 minutes.

In two easy steps you can register and post your basic matrimonial profile. You can provide additional details, like your photograph, horoscope data, and partner profile later at your convenience. Keep remember the more details your provide in your profile the better responses you will get.
Back to Registration FAQ   |  Back to FAQ
Why a profile can be rejected?

In order to provide you good quality services, we review each and every profile before making it available for search in our active database.

Profiles and images found with vulgar or abusive contents are rejected immediately. All such contents will be deleted without notice.

Profiles created with lack of seriousness will be notified of our concern and given a chance to change the contents.

Another reason profile can not be approved if descriptions in your own words (e.g. Profile Description, Family Background, Partner Description) contain any type of direct contact information like email id, messenger ID, website URL, phone number, contact address etc.
Back to Registration FAQ   |  Back to FAQ
How confidential is my profile?

Your personal information (name, email, contact address and password) is kept completely confidential. Members can only see your photos and information that you post in your profile.

For further details, you can read our privacy policy statement.
Back to Registration FAQ   |  Back to FAQ
What should I write in my profile description?

Profile description is very important part of your complete profile, what you write here will reflect your overall personality.

Putting some extra time to prepare your profile description is a worth although it is question for life time. Consider your individual attitudes and values, sense of style and even humor in this section. Here are some suggested topics to write about:

Describe how your friends and family may describe your personality.
Your attitude towards life, work and relationships
Your goals in life
Your hobbies and interests

We also recommend you to pay equal attention to write family background and partner profile description in respective sections.

A profile with good description and complete details get increased number of responses comparatively.
Back to Registration FAQ   |  Back to FAQ
What is partner profile?

The partner profile describes your preferences for a desired partner. Your partner profile will be displayed along with your personal profile to all members. Other members can view your partner profile and take into consideration before initiating contact with you.

You can also create/edit your partner profile from our advanced search page after Sign-In with your credentials. Additionally you can describe more about your expectation and desired partner in the Partner Profile form under My Info section.
Back to Registration FAQ   |  Back to FAQ

 Sign-In / Password
I forgot my password?
What is “Remember me” option?
What is the importance of Sign-In ID and Password?
Back to FAQ Top
I forgot my password?

If you have forgotten your password, no problem, we can send it to you on your email address. Click here and enter your email address. You will receive your  password immediately.

You can also use the link Forgot your password from Sign-In page.
Back to ID/Password FAQ  |  Back to FAQ
What is “Remember me” option?

Remember me ” option facilitates you in Sign-In every time you visit the site. By choosing this option your computer will be authorized to Sign-In automatically whenever you will visit the site, and you won’t require to enter your password every time to access your personal information.

Selecting this option is safe only if you are sure that your computer is not shared by unauthorized persons. If you share your computer with other persons then you should not select this option.
Back to ID/Password FAQ  |  Back to FAQ
What is the importance of Sign-In ID and Password?

We keep your account and personal information secure from unauthorized access. Your sign-in ID and Password combination is the only way to access your account information.
Back to ID/Password FAQ  |  Back to FAQ

 Profile / My Info
How can I view my own Profile?
How can I change my Email Address?
How can I  hide my profile?
How can I permanently remove my profile?
Back to FAQ Top
How can I view my own Profile?

Goto Search page and enter your profile ID in the Profile-ID Search  textbox and click Go button.
Back to Profile FAQ | Back to FAQ
How can I change my Email Address?

1. Click on My Info tab button on top of the page
2. If not already signed-in enter your user id and password
3. Click Account on left navigation menu
4. Update your email address and click on Submit to save the updated information
Back to Profile FAQ | Back to FAQ
How can I hide my profile?

1. Click on My Info tab button on top of the page
2. If not already signed-in enter your user id and password
3. Click Preferences on left navigation menu
4. Select the option Hide Profile and click on Submit button. Your profile will be hidden from the immediate effect.
Back to Profile FAQ | Back to FAQ
How can I permanently remove my profile?

1. Click on My Info tab button on top of the page
2. If not already signed-in enter your user id and password
3. Click Preferences on left navigation menu
4. Select the option Remove my account and click on Submit button.

Note: Once your account is removed all the information and data related to your profile will be deleted and can not be recovered. You will not be able to Sign-In from immediate effect.
Back to Profile FAQ | Back to FAQ

Photographs
What should I do to add my photograph?
Back to FAQ Top
What should I do to add my photograph?

First select your Photos carefully your photos should communicate your personality. The first photo should be a headshot and the others can be more creative. Just remember to make them clear, recent and in-focus!

Do not send composite/collage or indecent photos. We reserve the right to choose whether to post, edit or reject any photo.

Convert your photos to computer file format JPEG (JPEG file format is recommend for reason of good quality and compact size) If you do not have your photos in computer file format then you need to scan your photos with the help of scanner.

Use Image editor or scanner application to convert the files into jpeg file format. Once you are ready with your photo files, you can use any of following methods to send us your photos.

Direct Upload - Upload your photographs directly from Photo Album page

Email - Send us your photographs by email at photos@1matrimony.com
Back to Photographs FAQ   |  Back to FAQ

Technical Basics
What are Browser Cookies?
What is Java script?
Do I need to change or upgrade my Browser?
Back to FAQ Top
What are Browser Cookies?

A cookie is a file created by an Internet site to store information on your computer, such as your preferences when visiting that site. A persistent cookie is one stored as a file on your computer, and it remains there when you close Internet Explorer. A temporary or session cookie is stored only for your current browsing session, and is deleted from your computer when you close Internet Explorer. Once a cookie is saved on your computer, only the Web site that created the cookie can read it.

This site also uses cookies, you can not Sign-In if your browser does not allow session cookies.
Back to Technical Basics FAQ  |  Back to FAQ
What is Java script?

It is a scripting language commonly used to construct web pages. Programmers use JavaScript to make web pages more interactive; for example, to display forms and buttons.

Javascript is used by our site to enhance the user experience, if enabled you will observe that your data is validated without posting data back to server, this reduces your internet traffic and you get quick response.
Back to Technical Basics FAQ  |  Back to FAQ
Do I need to change or upgrade my Browser?

Our site is designed to support most popular and widely used browsers. your browser must atleast support cascading style sheets and session cookies. if you are using Internet Explorer 3.x or Netscape Navigator 3.x then we recommend you to upgrade your browser with the latest possible version supported by your operating system.

We do regularly test our website on Internet Explorer, Netscape Navigator and Opera browsers. Our recommended browser is Internet Explorer 5.0 or above.

Javascript and cookies are not mandatory requirement on our website but if enabled they make your life lot easier, as we use them to optimize the application performance.
Back to Technical Basics FAQ  |  Back to FAQ
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